Review

Aus den Rezensionen:  “Dieses englischsprachige Handbuch des Business Process Management beeindruckt zuallererst durch seinen Umfang ... Dass über hundert Autoren unterschiedliche Ansichten und Blickweisen auf das sehr umfassende Thema BPM haben, ist durchaus gewollt und sinnvoll. ... Insgesamt ist die Zusammenstellung gut gelungen. ... wird in seiner gesamten Breite und Vielfalt abgedeckt, die Ausführungen sind sehr fundiert. ... wird auf den ersten Band eingegangen, der neben einer Einführung die Bereiche Methoden und IT abdeckt. ... Der einleitende Teil des Buches endet mit dem Beitrag der Herausgeber ...“ (Brocke J., Rosemann. M., in: www.kurze-prozesse.de Kurze Prozesse, 3/december/2010)

From the Back Cover

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the  conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound  definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.   "The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This Handbook presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." Jim Champy